• Problems with one game:
  
  
• Check the game's instruction manual to make sure the game uses the button(s) that is not responding. Some games do not use all of the Wii Remote's buttons or features.
  
  
• Check the game's instruction manual for any controller configuration settings that may affect the button's uses (such as reversing the Control Pad's functions).

If the above information did not solve the problem, then the Wii Remote will need to be repaired. Please call 0870 6060 247 to discuss available options, or click here to e-mail us.

• Problems with multiple games:
  
  
• If you are experiencing problems with multiple games, then the Wii Remote will need to be repaired. Please call 0870 6060 247 to discuss available options, or click here to e-mail us.